TrackProject, our 24*7 online Project Tracking System is used by all Project stakeholders for tracking progress on all IT projects. It is used very effectively as a collaboration tool between project teams for sharing information and providing updates. It provides all basic features required for managing and tracking activities of a software project.

TrackProject helps bridge timezone differences since onsite and offshore teams do not need to be available in the same time zone to talk through issues, provide status updates, clarifications etc. Meetings can be scheduled at a weekly/fortnightly frequency with day-to-day collaboration taking place purely via the online project tracking system.

Key features include:

• Client/Company Management
• Project listings
• User Management
• Hierarchical Task List
• E-mail based trouble Ticket System
• File Repository
• Discussion Forums
• Reports
• Resource Based Permissions
• Contact List
• Calendar

• Setup Company: Create your company as a Client on Track project
• Setup Project: Create one/more projects for your company
• Setup Users: Create your team members as well as the C3IT team as users for the project. Assign appropriate roles based on what information they should have access to
• Project Communications: Use the Forums for all project related communications versus e-mail. Separate topics can be created for each communication thread
• File Sharing: Upload all project documents in the Files Repository.
• Task Tracking: Create tasks for all project tasks. Provide start and completion dates and track completion status.
• Issue Tracking: Create trouble tickets for all issues and receive status updates on resolution
• Reports: track status of tasks and tickets